Shipping policy
Shipping Policy
At Sea Soap Co we strive to deliver your soap products as quickly and safely as possible. Please review the details of our shipping policy below.
Processing Time
Orders are processed within 1-3 business days (excluding weekends and holidays). After receiving your order confirmation email, you will receive another notification once your order has shipped.
Free Shipping
We offer free shipping on domestic orders over $55.
Order Tracking
Once your order has shipped, you will receive a tracking number via email, which you can use to follow your package’s journey.
Shipping Restrictions
Please note that we currently do not ship to P.O. boxes or APO/FPO addresses.
Shipping Delays
While we do our best to ensure your order arrives on time, there may be delays due to unforeseen circumstances such as weather, carrier delays, or customs processing for international orders.
Damaged or Lost Packages
If your order arrives damaged or you believe it is lost, please contact us at [customer service email] with your order number and a photo of the damaged package (if applicable). We will investigate the issue and work with you to resolve it.
Questions?
If you have any questions about shipping, feel free to contact us at info@TheSeaSoap.com